INTRODUCTION
Below is an online presence evaluation for Made Ya Smile Spring Cypress, a dental office located at 22560 TX-249 Suite 500, Houston, TX 77070, USA. We have analyzed your general online presence going from your Google profile to your various social media business profiles to see how well you use the internet to promote your dental office.
In this mini social media audit, we will point out some important aspects of your online presence; that is what needs to be encouraged and what you need to improve. We will also provide a recommendation list that can help you improve your online presence and consequently get you more customers and more revenue.
General Online Presence:
1. Any presence on Google? Yes!
Made Ya Smile Spring Cypress has a well developed profile on Google. We can easily find your dental office in a Google search and have access to your website and your business profiles on social media networks.
2. Any social media presence? Yes!
Made Ya Smile Spring Cypress is active on Facebook as Made Ya Smile (Spring Cypress).
We could find you on only one social media platform which is Facebook. You also have multiple accounts on Facebook which can mislead people who might be in need of your services; they might not know which account you are using currently.
On your Facebook page, you have very few followers, you post inconsistently, and you don’t have any reactions to your posts. We could observe considerable gaps between your posts and none of them have likes or comments though you post attractive images and videos.
For a start, you need to invite more people to follow you on social media. Build business profiles on other social media platforms to get a wider reach.
You have to keep your page active and its algorithms always on an increase. When it comes to posting, you need to be doing that on a daily basis during rush hours, share your posts to widen your reach, engage with other profiles; like and comment on other people’s posts and they’ll do the same with you. It might be time consuming but that’s the only way to keep your pages at the top. Besides, that's why social media management companies exist.
3. Any Website? Yes!
Made Ya Smile Spring Cypress has a good website.
Your website has all the necessary information people want to know. From your website we know about your story, the services you offer are well listed, a good logo on the home page, links to social media networks you have a profile on, your contact and other necessary information can easily be found. Your website is well organized and it's easily accessible via Google.
4. Claimed on Google? Yes!
Claimed on Google.
5. Claimed on Yelp? Yes!
Claimed on Yelp.
6. Review monitoring:
- On Google you have a 4.7 star rating with 271 reviews.
- On Facebook you have a 1.8 star rating with 5 reviews.
- On Yelp you have a 2 star rating with 13 reviews.
Your Google reviews are mostly positive while those on Yelp and Facebook are mostly negative. The fact remains that you had a lot of complaints about your services and you didn’t address them like you should. We have the impression that you choose those you reply to, but you should reply to all reviews both negative and positive.
7. Current brand image?
- No reactions to posts.
- Infrequent posting.
- Both negative and positive feedback from clients.
8. Are social media posts congruent? Yes!
Very attractive images and videos are posted.
9. Most valuable immediate actions:
- Build a business profile on other social media platforms.
- Keep your page active and interactive by posting regularly.
- Invite more people to follow you on social media.
- Share your posts to reach a wider audience, engage with other people’s content to have more engagements on your page.
- Reply to all your reviews.
Conclusion
We’ve come to the end of your online presence evaluation. From the above, we can say that your online presence is not yet at a booming level. The above recommendation list can help you step up your presence online. We know it is not evident to manage your business both physically and online, that is why we are here to help you identify the issue with your online presence and help you scale up. We are a team of dedicated professionals that help our partners scale real high when it comes to online presence. If you think we can help you, visit https://www.morecustomersandpeace.com/ or give us a call: +1 817-704-8774
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